With MAKEPLUS you can
decode emotions in every interaction
Advanced AI-powered emotion detection from voice and video streams. Transform customer interactions with real-time emotional intelligence that understands not just what people say, but how they feel. Built for enterprise scale, designed for human connection.
See MAKEPLUS in Action
Watch how our emotion detection technology analyzes voice patterns and facial expressions in real-time to provide deep emotional insights
Core Capabilities
Enterprise-grade emotion detection technology built for scale, accuracy, and seamless integration
Voice Pattern Analysis
Advanced acoustic modeling identifies micro-fluctuations in tone, pitch, pace, and cadence to detect emotional states with 98.7% accuracy. Our proprietary algorithms analyze over 200 voice parameters in real-time.
Facial Expression Recognition
Computer vision models trained on millions of facial expressions detect subtle micro-expressions and emotion transitions. Tracks 68 facial landmarks to identify 7 primary emotions and 21 nuanced emotional states.
Real-time Processing
Sub-50ms latency emotion detection enables instant response adjustments. Our edge computing architecture processes streams locally while syncing insights to the cloud for comprehensive analytics.
Multi-modal Fusion
Combines voice and video analysis for comprehensive emotional understanding. Our fusion algorithms cross-validate signals from multiple channels to eliminate false positives and increase detection confidence.
Sentiment Scoring
Quantifies emotional states into actionable metrics. Generate sentiment scores, emotional trajectories, and engagement indices that integrate seamlessly with your existing analytics dashboards.
Privacy-First Architecture
GDPR and CCPA compliant with end-to-end encryption. All processing can be performed on-premise with no data leaving your infrastructure. Automatic PII redaction and consent management built-in.
Advanced Technology Stack
Powered by cutting-edge neural networks and proprietary algorithms developed through years of research in affective computing and behavioral psychology
Transformer-based Neural Networks
Latest generation attention mechanisms process temporal patterns in voice and video streams with unprecedented accuracy, capturing subtle emotional nuances that traditional models miss.
Adaptive Learning Systems
Continuously improves accuracy by learning from each interaction. Our models adapt to cultural differences, regional accents, and individual baselines for personalized emotion detection.
Multi-layer Analysis Pipeline
Hierarchical processing architecture analyzes raw signals, extracted features, and contextual patterns across multiple abstraction levels for comprehensive emotional understanding.
Contextual Understanding
Goes beyond basic emotion labels to understand context, intent, and behavioral patterns. Distinguishes between similar emotions like frustration vs. anger or excitement vs. anxiety.
Built with Industry-Leading Technology
Seamless Integration
Connect MAKEPLUS with your existing tools and platforms in minutes
Developer-Friendly SDKs
Get started in minutes with our comprehensive SDKs and detailed documentation
// Initialize MAKEPLUS SDK
import { MakeplusClient } from '@makeplus/sdk';
const client = new MakeplusClient({
apiKey: 'YOUR_API_KEY',
region: 'us-west-2'
});
// Analyze voice stream in real-time
const voiceStream = await client.createVoiceStream();
voiceStream.on('emotion', (data) => {
console.log('Detected emotions:', data.emotions);
console.log('Confidence score:', data.confidence);
console.log('Dominant emotion:', data.primary);
});
// Analyze video feed
const videoAnalysis = await client.analyzeVideo({
source: videoElement,
fps: 30,
resolution: '720p'
});
videoAnalysis.on('frame', (result) => {
updateEmotionDisplay(result.faces[0].emotions);
});
Transform Every Customer Touchpoint
See how industry leaders use MAKEPLUS to revolutionize customer experience
Customer Support Centers
Empower agents with real-time emotional intelligence during calls. Detect customer frustration early, suggest empathy-driven responses, and automatically escalate high-stress situations. Our technology helps reduce call times by 23% while increasing customer satisfaction scores by 41%.
Sales & Marketing Teams
Understand prospect emotions during video calls and presentations. Identify buying signals, objection patterns, and engagement levels in real-time. Adjust pitch strategies dynamically based on emotional feedback. Close rates improve by an average of 34% with emotional intelligence insights.
Healthcare & Telehealth
Monitor patient emotional well-being during virtual consultations. Detect signs of anxiety, depression, or distress that may not be verbally expressed. Provide clinicians with additional behavioral insights to improve diagnosis accuracy and treatment plans. HIPAA-compliant processing ensures patient privacy.
Education & E-Learning
Track student engagement and comprehension during online classes. Identify confusion, boredom, or frustration to adapt teaching methods in real-time. Provide educators with detailed analytics on emotional patterns throughout lessons. Personalize learning experiences based on individual emotional responses.
Ready to Transform Your Customer Experience?
Start your free trial today and discover how emotion detection can revolutionize your customer interactions. No credit card required.